Heinemann incident

Single Sign On Access via Classlink

Notice Resolved View vendor source →

Heinemann experienced a notice incident on November 19, 2024 affecting Login, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 05:25 PM UTC
Resolved
Nov 19, 2024, 09:59 PM UTC
Duration
4h 34m
Detected by Pingoru
Nov 19, 2024, 05:25 PM UTC

Affected components

Login

Update timeline

  1. monitoring Nov 19, 2024, 05:25 PM UTC

    We have identified an issue impacting some ClassLink Single Sign On (SSO) access to the Flight 2.0 platform. Our Engineering team has released a solution to resolve this issue and all users should be able to log in successfully. We will continue to monitor for any further issues.

  2. resolved Nov 19, 2024, 09:59 PM UTC

    Login access for all impacted ClassLink Single Sign On (SSO) accounts has continued operating normally today and this incident is now resolved. Thank you for your patience during this disruption.