Heap.io experienced a minor incident on December 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 02, 2025, 11:11 AM UTC
Dec 2, 03:11 PST Resolved - This incident has been resolved. Dec 1, 14:00 PST Identified - The issue has been identified and we are working on a fix. We will provide an update tomorrow. Dec 1, 10:37 PST Update - We are continuing to investigate this issue and will provide an update in 2 hours. Dec 1, 09:38 PST Investigating - Metric alert notifications are currently delayed. We are still investigating and will provide an update in 1 hour.