Heap.io incident

Heap Connect Syncs: Possibility Of Stale Data

Minor Resolved View vendor source →

Heap.io experienced a minor incident on January 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2026, 01:58 PM UTC
Resolved
Jan 25, 2026, 01:58 PM UTC
Duration
—
Detected by Pingoru
Jan 25, 2026, 01:58 PM UTC

Update timeline

  1. monitoring Jan 25, 2026, 01:58 PM UTC

    Jan 25, 05:58 PST Resolved - This incident has been resolved. Jan 25, 03:38 PST Identified - We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.