Heap.io incident

Some customers may be experiencing errors when running queries

Minor Resolved View vendor source →
Started
Mar 18, 2026, 05:54 PM UTC
Resolved
Mar 18, 2026, 05:54 PM UTC
Duration
Detected by Pingoru
Mar 18, 2026, 05:54 PM UTC

Update timeline

  1. monitoring Mar 18, 2026, 05:54 PM UTC

    Mar 18, 10:54 PDT Resolved - This incident has been resolved. Mar 18, 10:13 PDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 18, 09:57 PDT Identified - The issue has been identified and a fix is being implemented. Mar 18, 09:34 PDT Investigating - We are currently investigating this issue.

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