Heap.io incident
Some customers may be experiencing errors when running queries
Affected components
App
Update timeline
- investigating Mar 18, 2026, 04:34 PM UTC
We are currently investigating this issue.
- identified Mar 18, 2026, 04:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 18, 2026, 05:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2026, 05:54 PM UTC
This incident has been resolved.
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