Healthise incident

KBNet performance

Minor Resolved View vendor source →

Healthise experienced a minor incident on September 20, 2022 affecting Knowledgebase, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2022, 04:07 PM UTC
Resolved
Sep 20, 2022, 10:11 PM UTC
Duration
6h 3m
Detected by Pingoru
Sep 20, 2022, 04:07 PM UTC

Affected components

Knowledgebase

Update timeline

  1. investigating Sep 20, 2022, 04:07 PM UTC

    Currently we are investigating reports of performance degradation. Our engineers are investigating and will post an update shortly

  2. monitoring Sep 20, 2022, 04:53 PM UTC

    At this time Hosted Knowledgebase has been restored. We will be monitoring the situation.

  3. resolved Sep 20, 2022, 10:11 PM UTC

    This incident has been resolved.