Healthise incident

RESOLVED: Coach - degraded performance Issues

Notice Resolved View vendor source →

Healthise experienced a notice incident on February 13, 2025 affecting Coach, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 02:55 PM UTC
Resolved
Feb 13, 2025, 03:39 PM UTC
Duration
43m
Detected by Pingoru
Feb 13, 2025, 02:55 PM UTC

Affected components

Coach

Update timeline

  1. investigating Feb 13, 2025, 02:55 PM UTC

    We are currently experience performance issues in the Coach solution. Our technical support team and engineers are working quickly to resolve the issue. Check https://status.webmdignite.com for updates.

  2. resolved Feb 13, 2025, 03:39 PM UTC

    Coach performance issues have been resolved and the solution is now operating as expected.