Healthise incident

RESOLVED: Coach - Performance Issues

Notice Resolved View vendor source →

Healthise experienced a notice incident on February 13, 2025 affecting Coach, lasting 31d 15h. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 10:58 PM UTC
Resolved
Mar 17, 2025, 02:21 PM UTC
Duration
31d 15h
Detected by Pingoru
Feb 13, 2025, 10:58 PM UTC

Affected components

Coach

Update timeline

  1. investigating Feb 13, 2025, 10:58 PM UTC

    Coach experiencing performance issues. Our Network Administrators and Engineers are working to fix the problem. We will post updates as we learn more.

  2. investigating Feb 13, 2025, 10:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 13, 2025, 11:31 PM UTC

    Coach is stable and performing as expected. We will continue to monitor the solution to ensure the issue has been fully resolved.

  4. resolved Mar 17, 2025, 02:21 PM UTC

    This incident has been resolved.