Health-e Pro Outage History

Health-e Pro major outage · 1 active incident View live status →

Pingoru has recorded 2 incidents for Health-e Pro: 2 in the last 12 months and 2 in the last 90 days.

Source: status.healthepro.com

2incidents recorded
2last 12 months
2last 90 days
65 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking Health-e Pro in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202611 of 720 (0%)
October 2026114 of 511 (3%)

Incidents, newest first

Major September 24, 2026 Menu Planning Service Outage 1h 5m Health-e Pro Menu Planning, API (API — AWS)

Started Sep 24, 2026, 12:07 PM UTC· resolved Sep 24, 2026, 01:12 PM UTC

  1. investigating Sep 24, 2026, 12:07 PM UTC

    We're currently investigating why Menu Planning went down unexpectedly. We're working to restore service as quickly as possible. More updates will be posted here as we know more.

  2. monitoring Sep 24, 2026, 12:10 PM UTC

    Menu Planning service should be restored now and running at normal speed. We're continuing to investigate the root cause of the issue.

Read the full incident report →