Health-e Pro Outage History

Health-e Pro is up right now

Health-e Pro had 1 outage in the last 2 years totaling 1h 5m of downtime — averaging 0 incidents per month.

There was 1 Health-e Pro outage since September 24, 2026 totaling 1h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.healthepro.com

Major September 24, 2026

Menu Planning Service Outage

Detected by Pingoru
Sep 24, 2026, 12:07 PM UTC
Resolved
Sep 24, 2026, 01:12 PM UTC
Duration
1h 5m
Affected: Health-e Pro Menu PlanningAPI (AWS)
Timeline · 2 updates
  1. investigating Sep 24, 2026, 12:07 PM UTC

    We're currently investigating why Menu Planning went down unexpectedly. We're working to restore service as quickly as possible. More updates will be posted here as we know more.

  2. monitoring Sep 24, 2026, 12:10 PM UTC

    Menu Planning service should be restored now and running at normal speed. We're continuing to investigate the root cause of the issue.

Read the full incident report →