Hawkes Learning Outage History

Hawkes Learning had 5 outages in the last 2 years totaling 2h 35m of downtime, averaging 0.2 incidents per month.

There were 5 Hawkes Learning outages since March 5, 2026 totaling 2h 35m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.hawkeslearning.com

Major October 1, 2026

LMS Links Not Launching

Detected by Pingoru: Oct 01, 2026, 02:41 PM UTC
Resolved: Oct 01, 2026, 04:32 PM UTC
Duration: 1h 50m

Timeline · 3 updates

investigating Oct 01, 2026, 02:41 PM UTC

We are currently investigating an issue with LMS links (Sync Tool, Single Sign On, and Deep Links) not opening in Canvas, Brightspace, Blackboard, and Moodle. We apologize for the inconvenience and will provide an update shortly. Thank you!
monitoring Oct 01, 2026, 03:15 PM UTC

A fix has been implemented and we are actively monitoring. Thank you!
resolved Oct 01, 2026, 04:32 PM UTC

The issue has been resolved. We sincerely apologize for the inconvenience this caused and appreciate your patience while our teams were working to correct the issue. Thank you!

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Minor September 28, 2026

Respondus Monitor Settings

Detected by Pingoru: Sep 28, 2026, 06:09 PM UTC
Resolved: Sep 28, 2026, 06:54 PM UTC
Duration: 44m

Affected: Instructor Teach Platform

Timeline · 2 updates

monitoring Sep 28, 2026, 06:09 PM UTC

Instructors may have experienced an issue accessing Respondus Monitor settings from the Respondus user interface in Hawkes. A fix has been implemented and we are monitoring the results.
resolved Sep 28, 2026, 06:54 PM UTC

This issue has been resolved. Instructors can now access Respondus Monitor settings from the Respondus user interface in Hawkes. Please contact [email protected] if you experience any additional issues.

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Notice July 23, 2026

July 2026 Update

Detected by Pingoru: Jul 23, 2026, 07:00 AM UTC
Resolved: Jul 23, 2026, 07:00 AM UTC
Duration: –

Timeline · 1 update

resolved Sep 17, 2026, 07:57 PM UTC

Hawkes Learning performed updates on Thursday, July 23rd from 3:00 AM to 5:11 AM (ET). All Hawkes websites were unavailable during that time.

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Notice May 28, 2026

May 2026 Update

Detected by Pingoru: May 28, 2026, 07:00 AM UTC
Resolved: May 28, 2026, 07:00 AM UTC
Duration: –

Timeline · 1 update

resolved Sep 17, 2026, 08:01 PM UTC

Hawkes Learning performed updates on Thursday, May 28rd from 3:00 AM to 4:43 AM (ET). All Hawkes websites were unavailable during that time.

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Notice March 5, 2026

March 2026 Update

Detected by Pingoru: Mar 05, 2026, 08:00 AM UTC
Resolved: Mar 05, 2026, 08:00 AM UTC
Duration: –

Timeline · 1 update

resolved Sep 17, 2026, 08:02 PM UTC

Hawkes Learning performed updates on Thursday, March 5th from 3:00 AM to 4:10 AM (ET). All Hawkes websites were unavailable during that time.

Read the full incident report →