Harvey experienced a minor incident on April 14, 2026 affecting Assistant - US and Vault - US and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 04:19 PM UTC
Status: Investigating We are currently investigating reports of latency issues affecting document processing. Our team is working to identify the root cause, and we will provide updates as soon as we have more information. Affected components Assistant - US (Degraded performance) Vault - US (Degraded performance) Microsoft Add-ins - US (Degraded performance)
- resolved Apr 14, 2026, 05:46 PM UTC
Status: Resolved The issue affecting document processing latency has been fully resolved. All systems are now operational. Thank you for your patience. Affected components Assistant - US (Operational) Vault - US (Operational) Microsoft Add-ins - US (Operational)