Harvey incident

Vault Review Tables Stuck on Generating

Minor Resolved View vendor source →

Harvey experienced a minor incident on April 17, 2026 affecting Vault - US, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 12:42 AM UTC
Resolved
Apr 17, 2026, 12:42 AM UTC
Duration
Detected by Pingoru
Apr 17, 2026, 12:42 AM UTC

Affected components

Vault - US

Update timeline

  1. investigating Apr 16, 2026, 11:19 PM UTC

    Status: Investigating We are currently investigating reports of an issue affecting vault & review tables. Our team is working to identify the root cause, and we will provide updates as soon as we have more information. Affected components Vault - US (Full outage)

  2. investigating Apr 16, 2026, 11:42 PM UTC

    Status: Investigating We are currently investigating reports of an issue affecting vault & review tables. Our team is working to identify the root cause, and we will provide updates as soon as we have more information. Affected components Vault - US (Partial outage)

  3. monitoring Apr 16, 2026, 11:49 PM UTC

    Status: Monitoring We have implemented mitigations for the issue affecting Vault review tables and are now monitoring the situation to ensure stability. Affected components Vault - US (Partial outage)

  4. monitoring Apr 17, 2026, 12:07 AM UTC

    Status: Monitoring We have implemented mitigations for the issue affecting Vault review tables. At this time, the impact is limited to customers in the Canada region who may experience delays or issues with review tables generating. Affected components Vault - US (Partial outage)

  5. resolved Apr 17, 2026, 12:42 AM UTC

    Status: Resolved The issue affecting Vault review tables has been fully resolved. All systems are now operational. Thank you for your patience. Affected components Vault - US (Operational)