Harvey incident
AU Region - File Uploads & Semantic Search Degraded
Harvey experienced a minor incident on June 3, 2026 affecting Assistant - AU and Microsoft Add-ins - AU and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 01:56 AM UTC
Status: Investigating We are currently investigating an issue affecting file uploads and semantic search in the AU region. Uploading new documents and search queries relying on embeddings are impacted. Our team is actively working to restore full service and will provide updates as soon as possible. Affected components Vault - AU (Degraded performance) Microsoft Add-ins - AU (Degraded performance) Assistant - AU (Degraded performance)
- identified Jun 03, 2026, 03:44 AM UTC
Status: Identified The issue affecting file uploads and semantic search in the AU region has been identified. Our team is actively working on a solution to resolve the issue. We will continue to update you on progress. Affected components Assistant - AU (Degraded performance) Vault - AU (Degraded performance) Microsoft Add-ins - AU (Degraded performance)
- resolved Jun 03, 2026, 06:11 AM UTC
Status: Resolved The issue affecting file uploads and semantic search in the AU region has been fully resolved. All systems are now operational. Thank you for your patience. Affected components Assistant - AU (Operational) Vault - AU (Operational) Microsoft Add-ins - AU (Operational)