Harvey incident

AU Region - File Uploads & Semantic Search Degraded

Harvey is currently experiencing a major incident affecting Assistant - AU and Microsoft Add-ins - AU and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 01:56 AM UTC
Resolved
Ongoing
Duration
● 1h 29m
Detected by Pingoru
Jun 03, 2026, 01:56 AM UTC

Affected components

Assistant - AUMicrosoft Add-ins - AUVault - AU

Update timeline

  1. investigating Jun 03, 2026, 01:56 AM UTC

    Status: Investigating We are currently investigating an issue affecting file uploads and semantic search in the AU region. Uploading new documents and search queries relying on embeddings are impacted. Our team is actively working to restore full service and will provide updates as soon as possible. Affected components Vault - AU (Degraded performance) Microsoft Add-ins - AU (Degraded performance) Assistant - AU (Degraded performance)