Harvest incident

Harvest Service Degradation: Error rate and email delivery delays

Minor Resolved View vendor source →

Harvest experienced a minor incident on July 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 08:22 AM UTC
Resolved
Jul 21, 2025, 08:22 AM UTC
Duration
—
Detected by Pingoru
Jul 21, 2025, 08:22 AM UTC

Update timeline

  1. resolved Jul 21, 2025, 08:22 AM UTC

    Jul 21 , 08:22 UTC Resolved - We have verified that the applied changes have fixed the investigated issues. We're sorry for the inconvenience and appreciate your understanding while we restored full service. Jul 21 , 07:52 UTC Identified - We've identified the root causes and are applying fixes to the database as well as taking measures to improve the email delivery rate. Jul 21 , 07:13 UTC Investigating - We’re aware of an elevated error rate affecting Harvest, Harvest ID and Forecast. Some emails sent by Harvest are currently delayed. Our team is actively looking into it and working to resolve the issue as quickly as possible. We will provide an update within the next 30 minutes.