Harvest had 11 outages in the last 2 years — averaging 0.5 incidents per month.
There were 11 Harvest outages since June 17, 2025. Each is summarised below — incident details, duration, and resolution information.
Apr 1 , 16:33 UTC Resolved - The incident has been resolved. The outage was caused by an automated database maintenance operation that made the database temporarily unreachable. The root cause has been identified and a fix has been deployed to prevent this from recurring. Apr 1 , 15:49 UTC Investigating - We’re aware of an issue affecting Harvest and are actively looking into it.
Mar 25 , 15:29 UTC Resolved - This incident has been resolved. Mar 24 , 16:33 UTC Investigating - We're currently experiencing an issue with our QuickBooks integration.
Nov 25 , 16:32 UTC Resolved - Issue has been resolved. Nov 25 , 15:52 UTC Investigating - We're seeing a full outage on Forecast. Team is on it.
Nov 21 , 15:33 UTC Resolved - The incident has been resolved. Nov 21 , 13:50 UTC Investigating - We're seeing elevated error rates across Harvest. Investigation is in progress.
Nov 19 , 07:18 UTC Completed - The maintenance has been completed. Nov 19 , 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 18 , 15:51 UTC Scheduled - We're performing maintenance on Harvest. During this time Harvest will be unavailable.
Nov 5 , 09:46 UTC Completed - The scheduled maintenance has been completed. During this time, Harvest and Forecast were unaffected. Only logins and signups using Harvest ID were impacted. Nov 5 , 09:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5 , 09:27 UTC Scheduled - We're performing maintenance on our authentication system. During this time, Harvest and Forecast may be affected.
Oct 16 , 09:00 UTC Completed - The scheduled maintenance has been completed. Oct 16 , 08:15 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16 , 08:00 UTC Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 13 , 09:51 UTC Resolved - Error rate is back to acceptable levels. Oct 13 , 08:48 UTC Investigating - We are currently investigating this issue.
Jul 28 , 14:44 UTC Resolved - This incident has been resolved. Jul 28 , 14:09 UTC Investigating - We’re aware of a performance issue affecting Forecast. Our team is actively looking into it and working to resolve the issue as quickly as possible. We will provide an update within the next 30 minutes.
Jul 21 , 08:22 UTC Resolved - We have verified that the applied changes have fixed the investigated issues. We're sorry for the inconvenience and appreciate your understanding while we restored full service. Jul 21 , 07:52 UTC Identified - We've identified the root causes and are applying fixes to the database as well as taking measures to improve the email delivery rate. Jul 21 , 07:13 UTC Investigating - We’re aware of an elevated error rate affecting Harvest, Harvest ID and Forecast. Some emails sent by Harvest are currently delayed. Our team is actively looking into it and working to resolve the issue as quickly as possible. We will provide an update within the next 30 minutes.
Between 16:22 and 16:28 UTC (12:22–12:28 PM ET) today, Harvest and Forecast experienced a short period of performance degradation. This was caused by an unexpected database lock during a schema migration. The migration completed successfully, and normal service has been restored. We sincerely apologize for the disruption and are implementing safeguards to prevent similar issues in the future.