Happitu Outage History

There were 2 Happitu outages since February 16, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor March 25, 2026

NICE CXone Transcription Processing Issue

Affected: Transcription

Timeline · 3 updates

investigating Mar 25, 2026, 12:46 PM UTC

Status: Investigating We have identified an issue with the queueing of NICE CXone interactions for transcription. As a result, interactions are not currently being transcribed. Affected components Transcription (Degraded performance)
monitoring Mar 25, 2026, 01:00 PM UTC

Status: Monitoring We've patched the problem and are processing queued calls. Affected components Transcription (Degraded performance)
resolved Mar 25, 2026, 01:30 PM UTC

Status: Resolved This issue is now resolved Affected components Transcription (Operational)

Minor February 16, 2026

Affected: Analysis

Timeline · 3 updates

investigating Feb 16, 2026, 08:31 PM UTC

Status: Investigating A network connectivity issue is causing evaluating interactions to be delayed. Affected components Analysis (Partial outage)
investigating Feb 16, 2026, 09:45 PM UTC

Status: Investigating Issue as been investigated and resolved Affected components Analysis (Operational)
resolved Feb 16, 2026, 09:46 PM UTC

Status: Resolved Services have been resumed Affected components Analysis (Operational)

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