Happitu Outage History

Happitu had 4 outages in the last 2 years totaling 1h 27m of downtime — averaging 0.2 incidents per month.

There were 4 Happitu outages since October 14, 2025 totaling 1h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.happitu.com

Minor September 4, 2026

Delayed Quality Assurance Evaluations

Detected by Pingoru: Sep 04, 2026, 03:21 PM UTC
Resolved: Sep 04, 2026, 03:21 PM UTC
Duration: —

Affected: Analysis

Timeline · 2 updates

investigating Sep 03, 2026, 06:14 PM UTC

Status: Investigating Quality assurance evaluations were delayed due to a temporary capacity constraint, resulting in a processing backlog. We restored processing capacity and cleared the backlog. All evaluations are now operating normally. Affected components Analysis (Degraded performance)
resolved Sep 04, 2026, 03:21 PM UTC

Status: Resolved Issue is resolved Affected components Analysis (Operational)

Read the full incident report →

Minor March 25, 2026

NICE CXone Transcription Processing Issue

Detected by Pingoru: Mar 25, 2026, 01:30 PM UTC
Resolved: Mar 25, 2026, 01:30 PM UTC
Duration: —

Affected: Transcription

Timeline · 3 updates

investigating Mar 25, 2026, 12:46 PM UTC

Status: Investigating We have identified an issue with the queueing of NICE CXone interactions for transcription. As a result, interactions are not currently being transcribed. Affected components Transcription (Degraded performance)
monitoring Mar 25, 2026, 01:00 PM UTC

Status: Monitoring We've patched the problem and are processing queued calls. Affected components Transcription (Degraded performance)
resolved Mar 25, 2026, 01:30 PM UTC

Status: Resolved This issue is now resolved Affected components Transcription (Operational)