Hapn Outage History

Hapn had 3 outages in the last 2 years totaling 43h 29m of downtime — averaging 0.1 incidents per month.

There were 3 Hapn outages since October 9, 2025 totaling 43h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gethapn.com

Major May 21, 2026

Device Connectivity Degradation (Third-Party Provider Impact)

Detected by Pingoru: May 21, 2026, 06:22 PM UTC
Resolved: May 22, 2026, 02:00 PM UTC
Duration: 19h 38m

Timeline · 2 updates

investigating May 21, 2026, 06:22 PM UTC

We are currently experiencing connectivity issues on devices due to a third-party provider. Our team is actively monitoring the situation and working with the provider to restore service. We’ll continue to provide updates as they become available.
resolved May 22, 2026, 02:00 PM UTC

Service connectivity via the third-party provider is back to pre-incident levels.

Read the full incident report →

Major October 20, 2025

Service Degradation Due to Infrastructure Issues

Detected by Pingoru: Oct 20, 2025, 06:42 PM UTC
Resolved: Oct 21, 2025, 12:12 PM UTC
Duration: 17h 29m

Timeline · 1 update

resolved Oct 21, 2025, 12:12 PM UTC

The infrastructure provider services returned to normal operations.

Read the full incident report →

Major October 20, 2025

Service Outage – Infrastructure Provider Issue

Detected by Pingoru: Oct 20, 2025, 08:03 AM UTC
Resolved: Oct 20, 2025, 02:25 PM UTC
Duration: 6h 21m

Timeline · 1 update

resolved Oct 20, 2025, 02:25 PM UTC

Recovery is complete. All services, including message ingestion, are now fully operational.

Read the full incident report →