Hapn incident

Device Connectivity Degradation (Third-Party Provider Impact)

Major Resolved View vendor source →

Hapn experienced a major incident on May 21, 2026, lasting 19h 38m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 06:22 PM UTC
Resolved
May 22, 2026, 02:00 PM UTC
Duration
19h 38m
Detected by Pingoru
May 21, 2026, 06:22 PM UTC

Update timeline

  1. investigating May 21, 2026, 06:22 PM UTC

    We are currently experiencing connectivity issues on devices due to a third-party provider. Our team is actively monitoring the situation and working with the provider to restore service. We’ll continue to provide updates as they become available.

  2. resolved May 22, 2026, 02:00 PM UTC

    Service connectivity via the third-party provider is back to pre-incident levels.