Handshake had 3 outages in the last 2 years totaling 18h 6m of downtime — averaging 0.1 incidents per month.
There were 3 Handshake outages since October 20, 2025 totaling 18h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an incident affecting Handshake US and will provide updates here soon.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Primary Platform is degraded as a result of a major AWS services outage
The Handshake Platform is accessible and login has been restored, however, some features remain in a degraded state and are unavailable while continue to work towards full recovery.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We're currently experiencing an issue affecting our phone verification process due to an outage with one of our third-party providers.
We are seeing improved performance with phone verification. We are continuing to monitor.
Phone verification has mostly recovered. However our downstream services still are reporting some degradation. We are continuing to monitor.
Resolving this as phone verification has recovered