Handshake Outage History
Handshake is up right nowPingoru has recorded 50 incidents for Handshake: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 515 (0%) |
Incidents, newest first
Critical April 7, 2026 High Error Rate on Handshake 21m Handshake for Students - US, Handshake for EDU Partners - US, Handshake for Employers - US, Insights Reporting - US and 1 more
Started Apr 07, 2026, 07:06 PM UTC· resolved Apr 07, 2026, 07:28 PM UTC
- investigating Apr 07, 2026, 07:06 PM UTC
We are investigating an incident affecting Handshake US and will provide updates here soon.
- monitoring Apr 07, 2026, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2026, 07:28 PM UTC
This incident has been resolved.
Critical October 20, 2025 AWS outage impacting Handshake 14h Handshake for Students - US, Handshake for EDU Partners - US, Handshake for Employers - US
Started Oct 20, 2025, 09:35 PM UTC· resolved Oct 21, 2025, 11:35 AM UTC
- identified Oct 20, 2025, 09:35 PM UTC
Primary Platform is degraded as a result of a major AWS services outage
- identified Oct 20, 2025, 10:02 PM UTC
The Handshake Platform is accessible and login has been restored, however, some features remain in a degraded state and are unavailable while continue to work towards full recovery.
- identified Oct 20, 2025, 10:27 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 21, 2025, 11:35 AM UTC
This incident has been resolved.
Minor October 20, 2025 Phone verification service degradation 3h 43m Handshake for Students - US, Handshake for Students - EU
Started Oct 20, 2025, 06:18 PM UTC· resolved Oct 20, 2025, 10:02 PM UTC
- monitoring Oct 20, 2025, 06:18 PM UTC
We're currently experiencing an issue affecting our phone verification process due to an outage with one of our third-party providers.
- monitoring Oct 20, 2025, 07:31 PM UTC
We are seeing improved performance with phone verification. We are continuing to monitor.
- monitoring Oct 20, 2025, 08:58 PM UTC
Phone verification has mostly recovered. However our downstream services still are reporting some degradation. We are continuing to monitor.
- resolved Oct 20, 2025, 10:02 PM UTC
Resolving this as phone verification has recovered
Major September 5, 2025 Limited Applicant page functionality 35m Handshake for Employers - US, Handshake for Employers - EU
Started Sep 05, 2025, 09:12 PM UTC· resolved Sep 05, 2025, 09:48 PM UTC
- identified Sep 05, 2025, 09:12 PM UTC
Apologies from the Handshake Team. We are aware of the current issues with the Applicant page, and we are actively working to resolve them. We will provide updates as soon as possible.
- monitoring Sep 05, 2025, 09:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 09:48 PM UTC
As of 2:37 pm PT, a fix has been implemented, and we can now confirm the issue has been resolved. We want to reassure our users that their data was not lost and all application candidate data remains accessible
Notice June 12, 2025 Occasional Page Loading Issues 2h 34m Handshake for Students - US, Handshake for Students - EU, Handshake for EDU Partners - US, Handshake for EDU Partners - EU and 6 more
Started Jun 12, 2025, 06:24 PM UTC· resolved Jun 12, 2025, 08:59 PM UTC
- investigating Jun 12, 2025, 06:24 PM UTC
We’re experiencing occasional page load issues at this time. We’re currently investigating.
- investigating Jun 12, 2025, 06:53 PM UTC
We’re investigating disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page.
- investigating Jun 12, 2025, 07:19 PM UTC
We’re continuing to investigate disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page.
- monitoring Jun 12, 2025, 08:01 PM UTC
We've received confirmation from Google that the root cause has been identified and is currently under remediation. Our platform has recovered for the majority of users, however some users may see some delays in search results as the issue continues to be resolved.
- monitoring Jun 12, 2025, 08:44 PM UTC
Our platform is fully operational, however some users may continue to see some delays in search results as the issue continues to be resolved.
- resolved Jun 12, 2025, 08:59 PM UTC
This incident has been resolved.
Critical June 6, 2025 Handshake US is down 10m Handshake for Students - US, Handshake for EDU Partners - US, Handshake for Employers - US
Started Jun 06, 2025, 09:55 AM UTC· resolved Jun 06, 2025, 10:05 AM UTC
- investigating Jun 06, 2025, 09:55 AM UTC
We are currently investigating the issue.
- monitoring Jun 06, 2025, 10:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 10:05 AM UTC
This incident has been resolved.
Major January 10, 2025 Issue loading employer brand pages 1h 14m Handshake for Students - US, Handshake for Students - EU
Started Jan 10, 2025, 04:53 PM UTC· resolved Jan 10, 2025, 06:08 PM UTC
- investigating Jan 10, 2025, 04:53 PM UTC
We are currently investigating this issue.
- identified Jan 10, 2025, 04:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 10, 2025, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 10, 2025, 06:08 PM UTC
This incident has been resolved.
Major December 9, 2024 Login issues with our iOS application 52m Handshake for Students - US, Handshake for Students - EU
Started Dec 09, 2024, 07:12 PM UTC· resolved Dec 09, 2024, 08:05 PM UTC
- monitoring Dec 09, 2024, 07:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2024, 08:05 PM UTC
This incident has been resolved.
Major November 4, 2024 FDS Unavailable to Students 47m Handshake for Students - US, Handshake for Students - EU
Started Nov 04, 2024, 04:35 PM UTC· resolved Nov 04, 2024, 05:22 PM UTC
- identified Nov 04, 2024, 04:35 PM UTC
We are experiencing a service outage affecting students’ ability to access first destination services. Our team is currently working to restore service. We apologize for any inconvenience.
- resolved Nov 04, 2024, 05:22 PM UTC
This incident has been resolved.