Handshake experienced a major incident on September 5, 2025 affecting Handshake for Employers - US and Handshake for Employers - EU, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Handshake for Employers - USHandshake for Employers - EU
Update timeline
- identified Sep 05, 2025, 09:12 PM UTC
Apologies from the Handshake Team. We are aware of the current issues with the Applicant page, and we are actively working to resolve them. We will provide updates as soon as possible.
- monitoring Sep 05, 2025, 09:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 09:48 PM UTC
As of 2:37 pm PT, a fix has been implemented, and we can now confirm the issue has been resolved. We want to reassure our users that their data was not lost and all application candidate data remains accessible