Haiilo experienced a minor incident on October 5, 2026 affecting Haiilo EU Cloud, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 05, 2026, 06:15 AM UTC
Some users on our platform are currently experiencing slow performance. The issue has already been identified and a fix is being implemented. We will keep you updated on the progress. Thank you for your patience and understanding. Impacted: Haiilo EU Cloud
- monitoring Oct 05, 2026, 07:17 AM UTC
Users experienced performance issues on our platform this morning. Loading times have now returned to normal for all users. The problem was identified and resolved. We are currently continuing to monitor the platform. We will resolve the issue shortly. Thank you very much for your patience. Impacted: Haiilo EU Cloud
- resolved Oct 05, 2026, 08:08 AM UTC
The incident has been resolved. The platform is fully operational again. We will shortly be scheduling emergency maintenance for this evening. This will ensure reliable performance in the long term. Further information will follow shortly. Thank you for your understanding. Impacted: Haiilo EU Cloud