Haiilo Outage History

Haiilo is up right now

Haiilo had 16 outages in the last 2 years — averaging 0.7 incidents per month.

There were 16 Haiilo outages since July 30, 2024. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.haiilo.app

Minor June 1, 2026

Slow response times

Detected by Pingoru
Jun 01, 2026, 06:44 AM UTC
Resolved
Jun 01, 2026, 06:44 AM UTC
Duration
—
Timeline · 4 updates
  1. identified Jun 01, 2026, 05:31 AM UTC

    Our platform is currently experiencing slow loading times. The issue has already been identified and a fix is being implemented. We will keep you updated on the progress. Thank you for your patience and understanding.

  2. investigating Jun 01, 2026, 06:08 AM UTC

    Our platform is still experiencing slow response times and we are investigating this issue. We understand the impact that this may have on your operations and we apologize for any inconvenience this may cause. We will keep you updated on the progress of our investigation. Thank you for your patience and understanding.

  3. monitoring Jun 01, 2026, 06:29 AM UTC

    Our platform experienced slow response times. The issue has already been identified and a fix has been implemented. We are currently monitoring the platform. As soon as the monitoring looks good, we will fully resolve the issue and inform you about the next steps.

  4. resolved Jun 01, 2026, 06:44 AM UTC

    The incident has been resolved. The platform is fully functional again.

Read the full incident report →

Minor May 7, 2026

Incident resolved

Detected by Pingoru
May 07, 2026, 08:48 AM UTC
Resolved
May 07, 2026, 08:48 AM UTC
Duration
—
Timeline · 2 updates
  1. identified May 07, 2026, 08:41 AM UTC

    We are currently experiencing an randomly failing requests. Our team is working with highest priority to investigate this issue. We will keep you updated on the progress of our investigation and provide an estimated time for when our services will be fully restored. Thank you for your patience and understanding.

  2. resolved May 07, 2026, 08:48 AM UTC

    We found the issue and are back to normal.

Read the full incident report →

Minor April 16, 2026

Haiilo EU Cloud degraded

Detected by Pingoru
Apr 16, 2026, 08:20 AM UTC
Resolved
Apr 16, 2026, 08:20 AM UTC
Duration
—
Affected: Haiilo service
Timeline · 1 update
  1. resolved Apr 16, 2026, 08:20 AM UTC

    We had a small follow-up issue with the login. Some users experienced failures during login. We identified this issues and fixed it immediately. The incident has been resolved and the platform is fully functional again now.

Read the full incident report →

Major March 13, 2026

Public cloud teams bot is currently down

Detected by Pingoru
Mar 13, 2026, 11:47 AM UTC
Resolved
Mar 13, 2026, 11:47 AM UTC
Duration
—
Affected: Haiilo service
Timeline · 1 update
  1. resolved Mar 13, 2026, 11:47 AM UTC

    Service has been restored following a brief period of unavailability. We have confirmed that the root cause was a permissions conflict, which has now been permanently rectified.

Read the full incident report →

Major January 29, 2026

Unexpected Downtime - Solved

Detected by Pingoru
Jan 29, 2026, 10:10 AM UTC
Resolved
Jan 29, 2026, 10:10 AM UTC
Duration
—
Affected: Haiilo service
Timeline · 1 update
  1. resolved Jan 29, 2026, 10:10 AM UTC

    The issue has been resolved. The platform is fully functional again. The platform was unavailable to most users for 13 minutes (10:45 CET – 10:58 CET). We apologise for the inconvenience and thank you for your patience.

Read the full incident report →

Minor January 5, 2026

Platform currently unavailable

Detected by Pingoru
Jan 05, 2026, 07:44 PM UTC
Resolved
Jan 05, 2026, 07:44 PM UTC
Duration
—
Affected: Haiilo service
Timeline · 1 update
  1. resolved Jan 05, 2026, 07:44 PM UTC

    The incident has been resolved. The platform is fully functional again.

Read the full incident report →

Minor October 27, 2025

Login issues

Detected by Pingoru
Oct 27, 2025, 08:00 AM UTC
Resolved
Oct 27, 2025, 08:00 AM UTC
Duration
—
Affected: Haiilo service
Timeline · 1 update
  1. resolved Oct 27, 2025, 08:00 AM UTC

    The issue was fixed permanently on Friday at 15:07 and all functionalities are back to normal.

Read the full incident report →

Minor October 20, 2025

Users couldn't access the platform between 7:42AM - 9:52 AM

Detected by Pingoru
Oct 20, 2025, 10:47 AM UTC
Resolved
Oct 20, 2025, 10:47 AM UTC
Duration
—
Affected: Haiilo service
Timeline · 1 update
  1. resolved Oct 20, 2025, 10:47 AM UTC

    On Sunday, 19th of October the platform was not accesible between 7:42AM and 9:52AM for all users. The incident has been successfully resolved. The platform is fully functional again.

Read the full incident report →

Minor July 25, 2025

Studio posing performance is degraded

Detected by Pingoru
Jul 25, 2025, 01:28 PM UTC
Resolved
Jul 25, 2025, 01:28 PM UTC
Duration
—
Affected: Haiilo service
Timeline · 1 update
  1. resolved Jul 25, 2025, 01:28 PM UTC

    The issue affecting the studio has successfully been resolved, and the studio is now fully operational again. During the incident, some users may have experienced access problems to the studio. If you have any further questions, please contact our support team. Thank you for your patience.

Read the full incident report →

Minor January 24, 2025

Haiilo Cloud is avilable again

Detected by Pingoru
Jan 24, 2025, 08:24 AM UTC
Resolved
Jan 24, 2025, 08:24 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 24, 2025, 08:24 AM UTC

    The incident has been resolved. The platform is fully functional again. Thank you for your patience!

Read the full incident report →

Minor December 16, 2024

Slow response times on EU Cloud

Detected by Pingoru
Dec 16, 2024, 07:49 AM UTC
Resolved
Dec 16, 2024, 07:49 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 16, 2024, 07:49 AM UTC

    The incident has been resolved, and the platform is now fully operational again. We appreciate your patience and understanding.

Read the full incident report →

Minor November 11, 2024

Slow requests

Detected by Pingoru
Nov 11, 2024, 09:43 AM UTC
Resolved
Nov 11, 2024, 09:43 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 11, 2024, 09:43 AM UTC

    The incident has been resolved. The platform is fully functional again. Thank you for your patience!

Read the full incident report →

Minor October 11, 2024

Pages not accessible

Detected by Pingoru
Oct 11, 2024, 07:16 PM UTC
Resolved
Oct 11, 2024, 07:16 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 11, 2024, 07:16 PM UTC

    The incident has been resolved. The platform is fully functional again.

Read the full incident report →