HackerOne incident

Degraded platform performance

Minor Resolved View vendor source →

HackerOne experienced a minor incident on September 23, 2024 affecting HackerOne Application, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 02:12 PM UTC
Resolved
Sep 23, 2024, 03:34 PM UTC
Duration
1h 21m
Detected by Pingoru
Sep 23, 2024, 02:12 PM UTC

Affected components

HackerOne Application

Update timeline

  1. investigating Sep 23, 2024, 02:12 PM UTC

    We are currently investigating this issue.

  2. identified Sep 23, 2024, 02:13 PM UTC

    We're seeing increased platform latency. The issue has been identified and a fix is pending to be deployed. We'll keep you posted.

  3. monitoring Sep 23, 2024, 03:02 PM UTC

    We deployed a fix to improve performance and get platform latency back to normal levels. We're monitoring the situation.

  4. resolved Sep 23, 2024, 03:34 PM UTC

    This incident has been resolved.