HackerOne incident
Unable to create new integration authentications
HackerOne experienced a minor incident on January 29, 2025 affecting HackerOne Integrations, lasting 2d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 29, 2025, 10:55 AM UTC
We have identified a potential issue with our integration unable to create new authentications. Our engineering team has been alerted and is actively investigating with our integration partner to resolve the issue. We will update as soon as we have more information.
- identified Jan 29, 2025, 10:56 AM UTC
We are continuing to work on a fix for this issue.
- identified Jan 30, 2025, 04:56 PM UTC
We are continuing to work with our Integration partner to resolve the issue. Thank you for your patience and our apologies for the inconvenience
- identified Jan 31, 2025, 07:52 PM UTC
We wanted to send an update and let you know that we are continuing to work with our Integration partner to resolve the issue. Again, thank you for your patience while we work to resolve this.
- resolved Feb 01, 2025, 12:21 AM UTC
We have identified the problem and a fix has been applied. New authentication creation via integration is working correctly. Thank you for your patience during this time.