HackerOne incident

Slow platform response times

Critical Resolved View vendor source →

HackerOne experienced a critical incident on April 1, 2025 affecting HackerOne Application, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 11:36 AM UTC
Resolved
Apr 01, 2025, 03:54 PM UTC
Duration
4h 18m
Detected by Pingoru
Apr 01, 2025, 11:36 AM UTC

Affected components

HackerOne Application

Update timeline

  1. investigating Apr 01, 2025, 11:36 AM UTC

    We are currently investigating the issue with slow response time on HackerOne Platform.

  2. investigating Apr 01, 2025, 11:46 AM UTC

    We have enabled the maintenance mode and are continuing to investigate the issue.

  3. investigating Apr 01, 2025, 11:46 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 01, 2025, 12:15 PM UTC

    The maintenance mode has been disabled. The issue was identified and mitigated. We are currently monitoring the stability.

  5. monitoring Apr 01, 2025, 02:02 PM UTC

    We are continuing to monitor the stability of the platform.

  6. resolved Apr 01, 2025, 03:54 PM UTC

    This incident has been resolved.