Gusto incident

We are aware that some customers may be experiencing issues accessing Gusto.com.

Critical Resolved View vendor source →

Gusto experienced a critical incident on June 26, 2025 affecting Gusto.com website and API, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 06:45 PM UTC
Resolved
Jun 26, 2025, 08:32 PM UTC
Duration
1h 47m
Detected by Pingoru
Jun 26, 2025, 06:45 PM UTC

Affected components

Gusto.com websiteAPI

Update timeline

  1. investigating Jun 26, 2025, 06:45 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 26, 2025, 06:55 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 26, 2025, 07:00 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 26, 2025, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 26, 2025, 08:32 PM UTC

    This incident has been resolved.