Gusto incident

Some users are unable to request callbacks from their Gusto account

Minor Resolved View vendor source →

Gusto experienced a minor incident on July 7, 2023 affecting Payroll, Benefits, HR and Phone System, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2023, 02:37 PM UTC
Resolved
Jul 07, 2023, 03:28 PM UTC
Duration
50m
Detected by Pingoru
Jul 07, 2023, 02:37 PM UTC

Affected components

Payroll, Benefits, HRPhone System

Update timeline

  1. investigating Jul 07, 2023, 02:37 PM UTC

    We are currently investigating this issue. For support, please contact us at (800) 936-0383.

  2. monitoring Jul 07, 2023, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2023, 03:28 PM UTC

    This incident has been resolved.