Gusto incident

Some companies are seeing double debits for payroll and payments processed through Gusto

Minor Resolved View vendor source →

Gusto experienced a minor incident on August 3, 2023 affecting Payroll, Benefits, HR, lasting 9h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2023, 01:32 PM UTC
Resolved
Aug 03, 2023, 11:04 PM UTC
Duration
9h 31m
Detected by Pingoru
Aug 03, 2023, 01:32 PM UTC

Affected components

Payroll, Benefits, HR

Update timeline

  1. investigating Aug 03, 2023, 01:32 PM UTC

    We are currently investigating this issue.

  2. identified Aug 03, 2023, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 03, 2023, 11:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 03, 2023, 11:04 PM UTC

    This incident has been resolved.