Gusto incident

Some Users are unable to access Gusto

Major Resolved View vendor source →

Gusto experienced a major incident on September 10, 2024 affecting Gusto.com website and Payroll, Benefits, HR, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 08:57 PM UTC
Resolved
Sep 10, 2024, 09:34 PM UTC
Duration
37m
Detected by Pingoru
Sep 10, 2024, 08:57 PM UTC

Affected components

Gusto.com websitePayroll, Benefits, HR

Update timeline

  1. investigating Sep 10, 2024, 08:57 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 10, 2024, 09:03 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 10, 2024, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 10, 2024, 09:17 PM UTC

    We are continuing to monitor for any further issues. Some pages are loading slowly.

  5. resolved Sep 10, 2024, 09:34 PM UTC

    This incident has been resolved.