Gusto incident

Customers are experiencing slowness and errors

Minor Resolved View vendor source →

Gusto experienced a minor incident on November 20, 2024 affecting Payroll, Benefits, HR and API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 05:09 PM UTC
Resolved
Nov 20, 2024, 05:22 PM UTC
Duration
12m
Detected by Pingoru
Nov 20, 2024, 05:09 PM UTC

Affected components

Payroll, Benefits, HRAPI

Update timeline

  1. investigating Nov 20, 2024, 05:09 PM UTC

    We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

  2. resolved Nov 20, 2024, 05:22 PM UTC

    Customers should no longer be experiencing slowness and errors in their Gusto dashboard.