Gusto incident

Most administrators are experiencing errors processing contractor payments.

Major Resolved View vendor source →

Gusto experienced a major incident on February 23, 2023 affecting Payroll, Benefits, HR, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 06:55 PM UTC
Resolved
Feb 23, 2023, 11:25 PM UTC
Duration
4h 30m
Detected by Pingoru
Feb 23, 2023, 06:55 PM UTC

Affected components

Payroll, Benefits, HR

Update timeline

  1. investigating Feb 23, 2023, 06:55 PM UTC

    We are currently investigating this issue. Please do not process contractor payments at this time.

  2. monitoring Feb 23, 2023, 07:02 PM UTC

    A fix has been identified and we are monitoring results. Please review contractor payments to ensure processed payments are correct.

  3. resolved Feb 23, 2023, 11:25 PM UTC

    This incident has been resolved.