Gusto incident

Most users are unable to access their Gusto account

Critical Resolved View vendor source →

Gusto experienced a critical incident on May 3, 2023 affecting Payroll, Benefits, HR, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2023, 09:23 PM UTC
Resolved
May 03, 2023, 09:44 PM UTC
Duration
21m
Detected by Pingoru
May 03, 2023, 09:23 PM UTC

Affected components

Payroll, Benefits, HR

Update timeline

  1. investigating May 03, 2023, 09:23 PM UTC

    We are currently investigating this issue.

  2. monitoring May 03, 2023, 09:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 03, 2023, 09:44 PM UTC

    This incident has been resolved.