Gusto incident

Some users are experiencing errors in their Gusto accounts.

Notice Resolved View vendor source →

Gusto experienced a notice incident on July 6, 2023 affecting Gusto.com website and Payroll, Benefits, HR and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 09:13 PM UTC
Resolved
Jul 06, 2023, 10:02 PM UTC
Duration
49m
Detected by Pingoru
Jul 06, 2023, 09:13 PM UTC

Affected components

Gusto.com websitePayroll, Benefits, HRAPI

Update timeline

  1. investigating Jul 06, 2023, 09:13 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 06, 2023, 09:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 06, 2023, 09:15 PM UTC

    We are continuing to investigate this issue.

  4. identified Jul 06, 2023, 09:46 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Jul 06, 2023, 09:53 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jul 06, 2023, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jul 06, 2023, 10:02 PM UTC

    This incident has been resolved.