Gusto incident

We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.

Critical Resolved View vendor source →

Gusto experienced a critical incident on January 17, 2024 affecting Gusto.com website and API, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 09:23 PM UTC
Resolved
Jan 17, 2024, 10:21 PM UTC
Duration
57m
Detected by Pingoru
Jan 17, 2024, 09:23 PM UTC

Affected components

Gusto.com websiteAPI

Update timeline

  1. investigating Jan 17, 2024, 09:23 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 17, 2024, 10:21 PM UTC

    This incident has been resolved.