Gusto incident
Some customers are experiencing slowness and errors in their Gusto dashboard
Gusto experienced a major incident on October 31, 2024 affecting Gusto.com website and Payroll, Benefits, HR, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Gusto.com websitePayroll, Benefits, HR
Update timeline
- investigating Oct 31, 2024, 05:09 PM UTC
We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.
- monitoring Oct 31, 2024, 05:17 PM UTC
Customers should no longer be experiencing slowness and errors due to this issue.
- resolved Oct 31, 2024, 06:20 PM UTC
This incident has been resolved.