Gusto incident

Customers are experiencing slowness and errors

Minor Resolved View vendor source →

Gusto experienced a minor incident on November 19, 2024 affecting Payroll, Benefits, HR and API, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 08:08 PM UTC
Resolved
Nov 19, 2024, 08:33 PM UTC
Duration
25m
Detected by Pingoru
Nov 19, 2024, 08:08 PM UTC

Affected components

Payroll, Benefits, HRAPI

Update timeline

  1. investigating Nov 19, 2024, 08:08 PM UTC

    We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

  2. resolved Nov 19, 2024, 08:33 PM UTC

    Customers should no longer be experiencing slowness and errors in their Gusto dashboard.