Gurobi Optimization incident

Billing upgrade

Major Resolved View vendor source →

Gurobi Optimization experienced a major incident on January 11, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2020, 01:30 AM UTC
Resolved
Jan 11, 2020, 01:30 AM UTC
Duration
—
Detected by Pingoru
Jan 11, 2020, 01:30 AM UTC

Update timeline

  1. resolved Jan 11, 2020, 01:54 AM UTC

    While doing some routine upgrades to the billing system, it was inadvertently taken offline for about 15 minutes. Existing cloud sessions were not affected, but it affected the ability to launch new cloud sessions. All systems are fully functioning again.