Gurobi Optimization experienced a minor incident on January 6, 2021 affecting Gurobi Website, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Gurobi Website
Update timeline
- identified Jan 06, 2021, 04:30 PM UTC
Due to a database update, registering for a new Gurobi website account is taking longer than normal. If you need urgent assistance, please send email to [email protected].
- monitoring Jan 06, 2021, 05:26 PM UTC
Most records should be updated, but some issues may continue during the day.
- resolved Jan 06, 2021, 09:25 PM UTC
Accounts should be working again, please contact [email protected] if you continue to have problems.