Gurobi Optimization incident

Connectivity issues with AWS Sydney Region

Minor Resolved View vendor source →

Gurobi Optimization experienced a minor incident on March 7, 2021 affecting Instant Cloud Manager - Global and Instant Cloud Provisioning - Global and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2021, 06:01 PM UTC
Resolved
Mar 07, 2021, 07:16 PM UTC
Duration
1h 15m
Detected by Pingoru
Mar 07, 2021, 06:01 PM UTC

Affected components

Instant Cloud Manager - GlobalInstant Cloud Provisioning - GlobalGurobi AWS ap-southeast-2

Update timeline

  1. monitoring Mar 07, 2021, 06:01 PM UTC

    We started experiencing connectivity issues with AWS Sydney region at 9:25 AM PST. AWS has identified an issue in this region and is working on resolving it. We recommend our customers to use a different region.

  2. resolved Mar 07, 2021, 07:16 PM UTC

    Connectivity seems to have been restored.