Gurobi Optimization incident

Delayed website registration

Minor Resolved View vendor source →

Gurobi Optimization experienced a minor incident on March 31, 2021 affecting Gurobi Website, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2021, 09:43 PM UTC
Resolved
Apr 01, 2021, 12:43 AM UTC
Duration
3h
Detected by Pingoru
Mar 31, 2021, 09:43 PM UTC

Affected components

Gurobi Website

Update timeline

  1. identified Mar 31, 2021, 09:43 PM UTC

    There is another issue with registering for website accounts. A fix should be available in approximately 30 minutes.

  2. monitoring Mar 31, 2021, 09:55 PM UTC

    A fix is implemented; everything should be back to normal in a few minutes, once the backlog queue is processed.

  3. resolved Apr 01, 2021, 12:43 AM UTC

    This incident has been resolved.