Gurobi Optimization incident

Slow Instant Cloud provisioning on the Azure US WEST 2 region

Minor Resolved View vendor source →

Gurobi Optimization experienced a minor incident on February 12, 2021 affecting Gurobi Azure westus2, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2021, 04:06 AM UTC
Resolved
Feb 12, 2021, 05:56 AM UTC
Duration
1h 49m
Detected by Pingoru
Feb 12, 2021, 04:06 AM UTC

Affected components

Gurobi Azure westus2

Update timeline

  1. investigating Feb 12, 2021, 04:06 AM UTC

    We are currently investigating slow provisioning on Instant Cloud Azure US West 2. We advise customers to use another region.

  2. monitoring Feb 12, 2021, 05:00 AM UTC

    Microsoft Azure has been experiencing issues in several US regions. The provisioning APIs were timing out. It seems that the issues are getting resolved and performance is improving.

  3. resolved Feb 12, 2021, 05:56 AM UTC

    Instant Cloud is no longer detecting issues with the Azure US WEST 2 region at this time.