Gurobi Optimization incident

Delayed website registration

Minor Resolved View vendor source →

Gurobi Optimization experienced a minor incident on April 8, 2021 affecting Gurobi Website, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2021, 01:24 AM UTC
Resolved
Apr 08, 2021, 05:10 AM UTC
Duration
3h 46m
Detected by Pingoru
Apr 08, 2021, 01:24 AM UTC

Affected components

Gurobi Website

Update timeline

  1. identified Apr 08, 2021, 01:24 AM UTC

    Website registration is currently delayed. The issue is again an API limit from an upstream provider. This has been escalated.

  2. identified Apr 08, 2021, 01:28 AM UTC

    A fix should be available by 10pm PT.

  3. resolved Apr 08, 2021, 05:10 AM UTC

    This incident has been resolved.