Gurobi Optimization experienced a critical incident on September 27, 2024 affecting Gurobi User Portal, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Gurobi User Portal
Update timeline
- investigating Sep 27, 2024, 10:29 AM UTC
We are currently investigating a login issue on our User Portal portal.gurobi.com. We will update you as soon as we have identified the issue or can provide a workaround. Please excuse the inconvenience!
- resolved Sep 27, 2024, 01:46 PM UTC
The login issue on our User Portal (portal.gurobi.com) has been resolved. You should now be able to access the User Portal without any issues. Thank you for your patience!