Gtmhub Outage History

Gtmhub is up right now

Gtmhub had 2 outages in the last 2 years totaling 40h 6m of downtime — averaging 0.1 incidents per month.

There were 2 Gtmhub outages since October 9, 2025 totaling 40h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gtmhub.com

Critical October 29, 2025

Investigating a Service Outage with the Quantive Platform

Detected by Pingoru
Oct 29, 2025, 04:33 PM UTC
Resolved
Oct 30, 2025, 07:46 AM UTC
Duration
15h 13m
Affected: WebsiteWeb ApplicationContexts APIAuthentication APIConversations APIOKRs APIDocuments APIBackground Data SynchronisationStrategic Bets APILLM APIComments APIFilter Definitions APIInsights APITeams APITimeline APISearch APIMarketplaceExtensibility APIPlatform IntelligenceCognitive Service APISingularity Webapp
Timeline · 7 updates
  1. investigating Oct 29, 2025, 04:33 PM UTC

    We are currently investigating an issue resulting in service outage for the Quantive platform.

  2. investigating Oct 29, 2025, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 29, 2025, 05:29 PM UTC

    The incident appears to be caused by an ongoing incident with our CDN service provider. For more information refer to: https://azure.status.microsoft/en-us/status. We will continue monitoring the incident and provide up-to-date information here.

  4. identified Oct 29, 2025, 07:44 PM UTC

    The Microsoft team have deployed a roll back of the Azure FrontDoor CDN to the last known good state. As a result, you will gradually see improvement in the availability of the Quantive platform.

  5. monitoring Oct 29, 2025, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Oct 29, 2025, 10:21 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Oct 30, 2025, 07:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 9, 2025

Increased error rate in Quantive REST API

Detected by Pingoru
Oct 09, 2025, 09:07 AM UTC
Resolved
Oct 10, 2025, 10:00 AM UTC
Duration
1d
Affected: Web ApplicationOKRs APIComments APIFilter Definitions APIInsights APITeams APITimeline APISearch APIExtensibility APICognitive Service APISingularity Webapp
Timeline · 6 updates
  1. investigating Oct 09, 2025, 09:07 AM UTC

    We are currently investigating an issue with the Quantive REST API not loading. This might result in inability to load your account data or load it only partially.

  2. identified Oct 09, 2025, 10:50 AM UTC

    Since 09:07 UTC on 09 October 2025, the Quantive has experienced intermittent loading issues, which may result in an inability to load account data or only partial data loading. This incident is related to a third-party vendor issue. Azure Front Door (AFD) has reported a significant capacity loss starting at 07:40 UTC, impacting services that rely on AFD, including Quantive. Azure is actively investigating the root cause. We are closely monitoring Azure’s updates and will provide further information as it becomes available.

  3. identified Oct 09, 2025, 01:20 PM UTC

    We identified the root cause of the issue to be related to an ongoing incident with our CDN provider. For more information, see: https://azure.status.microsoft/en-us/status. We will continue to update this incident accordingly.

  4. identified Oct 09, 2025, 02:38 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 09, 2025, 03:40 PM UTC

    Microsoft has provided a fix for the underlying Azure Front Door incident. All Quantive accounts should now work as expected. We'll continue monitoring the application health and updating this incident accordingly until its final resolution.

  6. resolved Oct 10, 2025, 10:00 AM UTC

    This incident has been resolved.

Read the full incident report →