Intermittent App Loading Issues

Update timeline

1. identified Mar 12, 2026, 03:02 PM UTC

   Status: Identified Microsoft have reported service impacts affecting part of the Growlink backend in our Azure region. They're actively addressing the problem, but we're seeing intermittent issues loading Growlink apps. In the meantime, we are investigating any potential workarounds we can implement on our end. Affected components Mobile App 2.0 (Partial outage) Web App (Partial outage)

2. monitoring Mar 12, 2026, 03:46 PM UTC

   Status: Monitoring We have readied a workaround on our end to mitigate issues caused by the Azure disruption, but no ongoing issues have been observed for about 25 minutes now. We are awaiting a status update from Azure, and we will share more detail if anything changes or when we know more. Affected components Web App (Operational) Mobile App 2.0 (Operational)

3. resolved Mar 12, 2026, 05:34 PM UTC

   Status: Resolved We're still awaiting a root cause analysis from Azure, but we haven't observed any repeat disruptions since the last update, and we are marking the incident resolved. Affected components Web App (Operational) Mobile App 2.0 (Operational)