SMS and Mobile Notifications Currently Unavailable

Update timeline

1. identified Apr 09, 2026, 02:53 PM UTC

   Status: Identified Our messaging provider for system alerts is currently experiencing an outage and are unable to deliver Growlink messages. We've implemented a workaround for e-mail, and those alerts should continue sending, but SMS messages and push notifications are currently unavailable. The provider has identified the issue and is actively working on a fix. Affected components SMS Notifications (Full outage) Push Notifications (Full outage)

2. monitoring Apr 09, 2026, 03:00 PM UTC

   Status: Monitoring Our messaging provider has deployed a fix, and we are seeing messages sending successfully. We'll continue to monitor for stability for the time being. Affected components SMS Notifications (Operational) Push Notifications (Operational) Email Notifications (Operational)

3. resolved Apr 09, 2026, 07:00 PM UTC

   Status: Resolved Since the fix was applied this morning, we've observed no additional disruption, and we are marking the incident resolved. Affected components SMS Notifications (Operational) Push Notifications (Operational) Email Notifications (Operational)