Growlink incident

SMS and Mobile Notifications Currently Unavailable

Minor Resolved View vendor source →

Growlink experienced a minor incident on April 9, 2026 affecting SMS Notifications and Push Notifications and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 07:00 PM UTC
Resolved
Apr 09, 2026, 07:00 PM UTC
Duration
Detected by Pingoru
Apr 09, 2026, 07:00 PM UTC

Affected components

SMS NotificationsPush NotificationsEmail Notifications

Update timeline

  1. identified Apr 09, 2026, 02:53 PM UTC

    Status: Identified Our messaging provider for system alerts is currently experiencing an outage and are unable to deliver Growlink messages. We've implemented a workaround for e-mail, and those alerts should continue sending, but SMS messages and push notifications are currently unavailable. The provider has identified the issue and is actively working on a fix. Affected components SMS Notifications (Full outage) Push Notifications (Full outage)

  2. monitoring Apr 09, 2026, 03:00 PM UTC

    Status: Monitoring Our messaging provider has deployed a fix, and we are seeing messages sending successfully. We'll continue to monitor for stability for the time being. Affected components SMS Notifications (Operational) Push Notifications (Operational) Email Notifications (Operational)

  3. resolved Apr 09, 2026, 07:00 PM UTC

    Status: Resolved Since the fix was applied this morning, we've observed no additional disruption, and we are marking the incident resolved. Affected components SMS Notifications (Operational) Push Notifications (Operational) Email Notifications (Operational)