Grow Outage History

Grow is up right now

Grow had 5 outages in the last 2 years totaling 122h 50m of downtime — averaging 0.2 incidents per month.

There were 5 Grow outages since July 21, 2025 totaling 122h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.grow.com

Critical April 27, 2026

Facebook Ads Connector Outage

Detected by Pingoru
Apr 27, 2026, 03:55 PM UTC
Resolved
Apr 27, 2026, 07:50 PM UTC
Duration
3h 54m
Affected: Facebook Ads
Timeline · 2 updates
  1. identified Apr 27, 2026, 03:55 PM UTC

    There is an issue with Facebook Ads connector that we are working to resolve. We are currently waiting for Facebook to restore connectivity.

  2. resolved Apr 27, 2026, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 3, 2025

Grow App Partial Outage

Detected by Pingoru
Nov 03, 2025, 07:18 PM UTC
Resolved
Nov 04, 2025, 04:27 PM UTC
Duration
21h 9m
Affected: Builder and DashboardsMetric Utilities
Timeline · 3 updates
  1. investigating Nov 03, 2025, 07:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 03, 2025, 09:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 04:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

AWS US-East-1 Performance Issues

Detected by Pingoru
Oct 20, 2025, 03:27 PM UTC
Resolved
Oct 21, 2025, 04:05 PM UTC
Duration
1d
Affected: Builder and DashboardsAcceloMetric UtilitiesActiveCampaignWhitelabelAdrollAirtableAmazon RedshiftAmazon S3Amazon Seller CentralAsanaAuthorize.netBanking ConnectionsBigCommerceBoxBrontoCampaign MonitorChargebeeConstantContactCopperCustom RESTDelightedDropboxExcel / CSV UploadFacebookFacebook AdsFive9FormstackFreshbooksFreshdeskFreshserviceFTP/SFTP File AccessGoogle AdsGoogle AnalyticsGoogle Analytics Multi-ChannelGoogle Big QueryGoogle DriveGoogle Search ConsoleGoogle SheetsHarvestHubSpotInfusionsoftInsightlyInstagramIntercomJiraLinkedInLinkedIn AdsMailchimpMarchexMarketoBing Ads (Microsoft Advertising)MixpanelMonday.comMongo DBMozMySQLNetsuiteOneDrivePardotPaypalPipedrivePodioPostgreSQLPromoter.ioQualtricsQuickbooks OnlineRecurlyRingCentralSalesforceSalesforce Marketing CloudSharePointShipstationShopifySmartsheetSnowflakeSQL ServerSquareStripeSugar CRMTeamwork ProjectsTotangoTSheetsTwitterTwitter AdsTypeformWooCommerceWrikeXeroYouTubeZapierZendeskZendesk SellZoho CRM
Timeline · 4 updates
  1. identified Oct 20, 2025, 03:27 PM UTC

    We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations. Our team is monitoring the situation closely and will update this page as AWS restores normal service.

  2. identified Oct 20, 2025, 05:45 PM UTC

    AWS continues to update the us-east-1 incident status. While some services are improving, the issue has not yet been fully resolved. Status updates for AWS Service Health can be found here: https://health.aws.amazon.com/health/status

  3. monitoring Oct 20, 2025, 11:28 PM UTC

    The AWS incident has been resolved and system performance has returned to normal. We will continue to monitor the fix to make sure everything is stable.

  4. resolved Oct 21, 2025, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 15, 2025

Grow App Outage

Detected by Pingoru
Sep 15, 2025, 04:20 PM UTC
Resolved
Sep 18, 2025, 02:46 PM UTC
Duration
2d 22h
Affected: Builder and DashboardsMetric Utilities
Timeline · 3 updates
  1. investigating Sep 15, 2025, 04:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 16, 2025, 01:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2025, 02:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 21, 2025

Outage Incident

Detected by Pingoru
Jul 21, 2025, 04:25 PM UTC
Resolved
Jul 21, 2025, 07:07 PM UTC
Duration
2h 42m
Timeline · 4 updates
  1. investigating Jul 21, 2025, 04:37 PM UTC

    We are currently investigating reports of slowness.

  2. investigating Jul 21, 2025, 04:39 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 21, 2025, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2025, 07:07 PM UTC

    The root cause of the issue has been identified, and steps have been taken to mitigate further impact. Service has been restored.

Read the full incident report →