Grow Outage History
Grow is up right nowPingoru has recorded 49 incidents for Grow: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 4 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 514 (0%) |
Incidents, newest first
Critical April 27, 2026 Facebook Ads Connector Outage 3h 54m Facebook Ads
Started Apr 27, 2026, 03:55 PM UTC· resolved Apr 27, 2026, 07:50 PM UTC
- identified Apr 27, 2026, 03:55 PM UTC
There is an issue with Facebook Ads connector that we are working to resolve. We are currently waiting for Facebook to restore connectivity.
- resolved Apr 27, 2026, 07:50 PM UTC
This incident has been resolved.
Minor November 3, 2025 Grow App Partial Outage 21h 9m Builder and Dashboards, Metric Utilities
Started Nov 03, 2025, 07:18 PM UTC· resolved Nov 04, 2025, 04:27 PM UTC
- investigating Nov 03, 2025, 07:18 PM UTC
We are currently investigating this issue.
- monitoring Nov 03, 2025, 09:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2025, 04:27 PM UTC
This incident has been resolved.
Major October 20, 2025 AWS US-East-1 Performance Issues 1d Builder and Dashboards, Accelo, Metric Utilities, ActiveCampaign and 90 more
Started Oct 20, 2025, 03:27 PM UTC· resolved Oct 21, 2025, 04:05 PM UTC
- identified Oct 20, 2025, 03:27 PM UTC
We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations. Our team is monitoring the situation closely and will update this page as AWS restores normal service.
- identified Oct 20, 2025, 05:45 PM UTC
AWS continues to update the us-east-1 incident status. While some services are improving, the issue has not yet been fully resolved. Status updates for AWS Service Health can be found here: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 11:28 PM UTC
The AWS incident has been resolved and system performance has returned to normal. We will continue to monitor the fix to make sure everything is stable.
- resolved Oct 21, 2025, 04:05 PM UTC
This incident has been resolved.
Major September 15, 2025 Grow App Outage 2d 22h Builder and Dashboards, Metric Utilities
Started Sep 15, 2025, 04:20 PM UTC· resolved Sep 18, 2025, 02:46 PM UTC
- investigating Sep 15, 2025, 04:20 PM UTC
We are currently investigating this issue.
- monitoring Sep 16, 2025, 01:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2025, 02:46 PM UTC
This incident has been resolved.
Notice July 21, 2025 Outage Incident 2h 42m
Started Jul 21, 2025, 04:25 PM UTC· resolved Jul 21, 2025, 07:07 PM UTC
- investigating Jul 21, 2025, 04:37 PM UTC
We are currently investigating reports of slowness.
- investigating Jul 21, 2025, 04:39 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 21, 2025, 04:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2025, 07:07 PM UTC
The root cause of the issue has been identified, and steps have been taken to mitigate further impact. Service has been restored.
Major June 18, 2025 Intermittent Performance Outage 11d 23h Builder and Dashboards, Accelo, Metric Utilities, ActiveCampaign and 90 more
Started Jun 18, 2025, 03:40 PM UTC· resolved Jun 30, 2025, 03:36 PM UTC
- investigating Jun 18, 2025, 03:40 PM UTC
We are currently investigating issues where the app is not loading, performance is slow or data is not updating for some customers.
- investigating Jun 18, 2025, 06:51 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 19, 2025, 05:25 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 20, 2025, 05:47 PM UTC
We are currently investigating this issue.
- monitoring Jun 20, 2025, 06:42 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 24, 2025, 01:22 PM UTC
We are currently investigating this issue.
- monitoring Jun 25, 2025, 08:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2025, 03:36 PM UTC
This incident has been resolved.
Notice June 13, 2025 Intermittent service issues 5h 34m Builder and Dashboards, Metric Utilities, Whitelabel
Started Jun 13, 2025, 09:46 PM UTC· resolved Jun 14, 2025, 03:20 AM UTC
- investigating Jun 13, 2025, 09:46 PM UTC
The Grow app is currently experiencing intermittent service disruptions due to an ongoing incident with Cloudflare, our upstream CDN and DNS provider. This issue is affecting our ability to serve application traffic and respond to API requests. Our systems are fully operational, but because traffic is routed through Cloudflare, users may encounter timeouts, errors, or be unable to access the application during this period. We are actively monitoring the situation and will provide updates as Cloudflare releases more information or when we have a reliable workaround. For real-time updates, you may also follow Cloudflare's status page: https://www.cloudflarestatus.com We apologize for the inconvenience and appreciate your patience.
- monitoring Jun 14, 2025, 12:05 AM UTC
We are starting to see the app stabilize and return to normal levels. There may still be intermittent errors in some accounts, but the team will continue to monitor and post updates until we believe the situation is resolved.
- resolved Jun 14, 2025, 03:20 AM UTC
The earlier issue affecting access to the Grow app has been fully resolved. The root cause was an outage with Cloudflare, our upstream DNS and CDN provider, which has now been mitigated. All services are operating normally, and users should no longer experience disruptions. We will continue to monitor system health closely to ensure full stability. Thank you for your patience, and we apologize for any inconvenience this may have caused.
Critical January 24, 2025 Xero outage 6d 22h Xero
Started Jan 24, 2025, 06:08 PM UTC· resolved Jan 31, 2025, 04:15 PM UTC
- investigating Jan 24, 2025, 06:08 PM UTC
We are currently investigating this issue.
- monitoring Jan 28, 2025, 12:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2025, 04:15 PM UTC
This was limited to one customer's rate limits. We are working on a permanent fix.