Groove had 3 outages in the last 2 years totaling 7h 41m of downtime — averaging 0.1 incidents per month.
There were 3 Groove outages since April 11, 2026 totaling 7h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're investigating an issue with an upstream SMTP provider causing issue with mail delivery
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Some operations including logins, ticket creation, contact updates, and email ingestion experienced intermittent failures. We identified and resolved an issue with an internal database table that had reached a storage capacity limit, which caused these operations to fail. The issue has been mitigated and services are returning to normal. Incoming emails are continuing to catch back up as we monitor the recovery.